Terms and Conditions
The Garth Woodside Mansion is a non-smoking facility. Rooms may be assessed for damages and guests may be charged accordingly. Smoking in a guest room is considered as damage due to the expense we incur to remove the odor. We do have designated areas where we allow smoking.
Check-in time is anytime after 4:00 PM. If you are staying at the Dowager Cottage you may check in starting at 3:00PM. If you are planning on arriving after 9:00PM please contact us by phone.
Check-out is at 11:00 AM on your departure date. Unless previously arranged extra fees will apply for late check-out. Please ask if a late check out is possible and what these charges will be if you would like a late check-out.
You are responsible for entering your e-mail and other contact data correctly.
On most weekends we have a two night minimum stay. Guests need to either stay Friday and Saturday nights or Saturday and Sunday nights combination. On some holiday and festival weekends we may require a three night minimum.
For security purposes, to cancel your reservation with us, you must call us directly. We can be reached by calling 1-573-221-2789 between 9 a.m. and 9 p.m.
For questions about these, or any policy, please call 1-573-221-2789.
Please understand that we are a small inn and a reservation represents approximately 10% of our weekly income. Cancellations have an extreme impact upon our small family business. Unlike a hotel, each of our rooms are different, and we reserve a specific room/cottage(s) for you and your party. We want to do everything we can to make your stay as enjoyable as possible, please let us try. We are here to serve. Please see our policies below:
If you booked through a THIRD PARTY BOOKING SITE, like bookings.com or expedia.com our policy is as follows:
Reservations will be subjected to an automatic 50% deposit when the reservation is made. In the event of a cancellation no refund of the deposit will be given. If the reservation is cancel in the 14 days before arrival the guest is responsible for the total price of the reservation.
Bookings made through us either by phone or through our website for our STANDARD RATES adhere to the policies below.
If your card was not charged in full at the time the reservation was made, all cancelled or changed reservations will be treated as if a full deposit was made. There is a US $35.00 administration fee per room for any cancellation or changes.
Cancellations within 15 days of the reservation date will receive a gift certificate valued at one half (50%) of the total reservation -minus the administration fee- for use within a year of the reservation. If we are able to rebook your room to another guest, we will provide a refund, less the US $35.00 administration fee.
Cancellations made less than 36 hours of the reservation check-in time will receive no refund. You will be charged the full amount if you have not already paid in full for your reservation.
In the case of a no show, the credit card on file will be charged in full.
FLASH SALE POLICIES
Reservations being made using these extremely discounted rates will be charged in full at the time of booking and are not able to be cancelled. There will be no refunds for any reason. These rates are only available for a short time and are only valid on new reservations. If you need to move the reservation you will be charged the standard rate for the new reservation.